Reviews
Here’s What Your Neighbors Are Saying
I had a break in an old sewer line in my front yard and TCR did a wonderful job replacing the bad pipe. They were fast, competent, professional, and honest. They were about 2/3 the price of an earlier quote I had from a national rooter company. I highly recommend them and will use them in the future for all plumbing.
Dorothy S
Residential customer
5/5
I'm a property manager and have used Terry and TCR for years. They are quick to respond and always accurate. They can handle small things like just replacing a faucet or major repairs that require digging, etc. They always pinpoint the issue and Terry follows up to make sure the customer is 100% happy. I used to use 3 or 4 different plumbers and now that I've been working with Terry, I never use anyone but TCR.
PPM Management
Commercial customer
5/5
TCR was recommended to me by a family member and I have had a great experience with them replacing my water heater. Their quote was significantly cheaper than a quote I received from another local plumbing company, and they didn't engage in any pushy tactics or upselling as I have experienced elsewhere. Everyone I spoke to on the phone while getting my service scheduled was friendly and responsive. The techs were punctual, friendly, efficient, and were patient with questions I had during the service. I certainly will be using TCR for future plumbing needs, and would recommend them to others!
Merritt C
Residential customer
5/5
I hired TCR Rooter to install a new hose bib/spigot in a place that was difficult to access with my existing garden hoses. They were able to give me a definitive estimate over the phone, which was very affordable. The actual work was done in all of 30 minutes by a friendly and professional plumber, and it ended up coming in $50 less than the quote over the phone. The other estimate we received from a different company was more than double what TCR charged us. Very happy with the price, quality of the work, and my overall experience. They arrived on time (actually a little early). I will definitely use their plumbing services in the future
Helen C
Residential customer
5/5
CALL TCR FOR EVERYTHING PLUMBING
I literally just erased my previous “go to” plumbing company’s contact info and replaced it with TCR’s info!! I falsely assumed TCR would be like every other plumbing company I’d ever used. Wow! I was incredibly wrong! Initial conversation for setting up the appt was with an ACTUAL plumber!! Trust me when I say that makes a HUGE difference in your time and theirs. Brooks did an incredible job! He was professional, knew what he was doing (again, that matters), got the job done quickly, and even cleaned up before leaving! You would think for all those wonderful qualities the cost would be on the higher end of average. Nope!! They were considerably LESS than other plumbers!
Already forwarded their contact info to my realtor friend. Yes…they impressed me that much!!
K R
Residential customer
5/5
Had a shower drain that would regularly back up. I could plunge it and get a little bit of temporary relief, but it would clog again in a few weeks. We called TCR and they came out the next day and it works great. Mike was prompt and professional, and answered all of my questions. Will definitely call them again when we need a plumber.
Mark B
Residential customer
5/5
I had my water heater replaced by TCR Rooter & Plumbing and I'm totally satisfied with how quickly they responded to the initial call. The night before the service, I called the plumber on call and reported a water leak. He talked me through finding the water shutoff valve and how to resolve the leak until the next day. Service was fast, the plumber was professional, and had the new water heater installed the very next day. I recommend this company to family/friends.
Maria
Residential customer
5/5
TCR is my absolute go to for plumbing and rooter services. The staff is kind, professional, and extremely knowledgeable. They've been able to help me when needed urgently, and always with a smile. Highly recommended.
Caroline B
Residential customer
5/5
TCR was awesome! They came out fast, were on time and quickly got the job done correctly. They not only fixed the plumbing issue but also left a very clean work area and a cleanly cut out wall that will now be much easier to patch. Highly recommend! Thanks Kiko!
Michael B
Residential customer
5/5
Best plumber I have worked with! TCR was responsive and easy to communicate with and went above and beyond to fix my plumbing issue on a Saturday. Their fees were also fair and reasonable. I highly recommend.
Brannon R
Residential customer
5/5
Excellent customer service. Excellent workmanship. Very experienced and the only plumbing company I will allow in my properties.
Deeman K
Residential customer
5/5
I just had a great experience with this company. My water heater broke/leaked yesterday and I spent yesterday afternoon calling lots of different plumbers to get quotes. The response I got from all of them was that it would be several days before they could even send someone for an estimate. When I called TCR, they immediately gave me an estimate and said they'd send someone first thing in the morning. The guy assigned to my work order showed up on time, was extremely friendly and helpful (even with unexpected things), and got the work done quickly. And now I have hot water again instead of waiting days just for an estimate. I will definitely call them again if I have plumbing issues.
Jess H
Residential customer
5/5
I am so impressed with this company and with the owner, Terry! I had a leak that went through the wall of my house and I just knew that it was going to cost a fortune. The technician that came out was so kind and efficient. I later learned that this company is serviced based, not profit based. They thanked me for my service and they refused to make a profit off of the work they did for me. This company reminded me that there are good people in the world. I appreciate Terry and his staff! Thank you!
Dena A
Residential customer
5/5
I had a great experience with Terry and the entire team at TCR Rooter & Plumbing. I had a main sewer line backup at my house, and I had to have some cast iron pipes replaced. I got quotes from a few plumbers. Terry impressed me with his knowledge of the issue. He quoted me a price, and he came in under the quote. On top of that, he was able to fix the issue quickly, and his entire team was a real pleasure to work with. You are in good hands with Terry.
Pete I
Residential customer
5/5
Terry and his guys saved us twice in about a weeks time! We just bought an older home that came with a list of issues. First they unclogged our kitchen sink drain which turned out to be a much larger chore than expected. Never once did the guys complain, they even had to get on the roof to unclog the line. The next time I called they replaced my water heater same day service. Terry has some of the nicest guys in the business. They are all very friendly and professional and they get the work done no matter how tough of a job it is. TCR will be my go to from now on!
Andrew G
Residential customer
5/5