A++++! I had a back up that was spewing water from the downstairs toilet. After calling one company at about 7:30 am on a Friday, and they said they would have to get back to me because no one was in the office. So much for emergency work. I called TCR, and Terry came out within 15 minutes of my call. Diagnosed the problem, came up with a plan of attack, and he and his sons got water flowing to the sewer again in less than 2 hours. We ended up having a root bound drain pipe. I will definitely call Terry again to fix any other plumbing problems I may have.